FAQ

WUHAN ALPHA & OMEGA PHARMACEUTICAL CO, LTD

Our Business Covers Almost All Of The European Countries:Belarus Spain Switzerland Ukraine Belgium Denmark Russia Iceland Estonia Finland

France Germany Bulgaria Poland Netherlands Czech Republic Moldova Norway Lithuania Ireland Sweden Liechtenstein Latvia Italy Portugal Slovakia UK

Q1: Can I get a sample?
A: Free samples are available, while the shipping cost would be required to be paid by the buyers.

Q2: What is your MOQ?
A: Our MOQ is 10g, 100g, and 1kg for your evaluation quality of our goods on the condition that sample freight is 100% paid.

Q3: Is there any discount?
A: Yes, for larger quantities, a very competitive price will be offered.

Q4: What payment method do you accept?

A: We’d like to accept bank wire, bitcoin, or Western Union.

Q5: How long will it take to get the goods?

A: Depending on your location, For test orders, please expect 5-7 days by DHL, UPS, TNT, FEDEX, EMS. For mass orders, please allow 5-8 days by Air, 20-35 days by Sea.

Q6: How do you treat quality complaints?
A: First of all, our quality control is placed at the priority. If there are any issues related to quality caused by us,

we will send you goods as a replacement for free or refund your loss.

Q7: What is your security online contact?

A: Wickr: wendy520 , Telegram/Whatsapp:+86 13545906677